Job Summary:

As a Client Servicing Executive, your primary responsibility is to act as a liaison

between the agency and its clients. You will be responsible for understanding

client needs, ensuring the successful execution of campaigns, and maintaining

strong client relationships to drive business growth.

Responsibilities:

Client Communication: Serve as the main point of contact

for assigned clients, understanding their requirements, objectives, and

expectations.

Assignment Management: Coordinate with internal teams

(creative, media, content and production) to plan and execute design

assignments that align with client briefs and objectives.

Project Coordination: Manage project timelines, budgets,

and resources to ensure timely delivery of campaigns while meeting

quality standards.

Client Presentations: Prepare and deliver presentations to

clients showcasing campaign strategies, creative concepts, and

performance reports.

Relationship Building: Foster strong relationships with

clients, acting as their advocate within the agency and ensuring their

needs are met.

Problem Solving: Address client concerns or issues

promptly and effectively, finding solutions in collaboration with internal

teams.

Review and Reports : Monitor performance, gather

feedback, and generate reports to measure success of every team

member and identify areas for improvement.

Skills and Qualifications:

Excellent communication and interpersonal skills to build

rapport with clients.

Strong organizational abilities to manage multiple client

accounts simultaneously.

Understanding of advertising principles, market trends, and

consumer behavior.

Ability to collaborate and coordinate across different teams

within the agency.

Proven experience in client servicing, preferably within an

marketing agency.

Graduation with excellent communication skills with good

knowledge of emails and basic computers.